.help-hero {
  display: grid;
  grid-template-columns: minmax(0, 1.08fr) minmax(340px, .92fr);
  gap: 16px;
  padding-top: 26px;
  padding-bottom: 30px;
}

.help-hero-copy,
.help-hero-visual {
  min-width: 0;
  min-height: 450px;
  border: 1px solid var(--color-line);
  border-radius: var(--radius-medium);
  box-shadow: var(--shadow-card);
}

.help-hero-copy {
  display: flex;
  flex-direction: column;
  justify-content: center;
  padding: 46px 48px;
  background: var(--color-panel);
}

.help-hero-copy h1 {
  margin-top: 20px;
  font-size: clamp(48px, 4.8vw, 68px);
}

.help-hero-lead {
  max-width: 39em;
  margin-bottom: 0;
  color: var(--color-muted);
  font-size: 17px;
  line-height: 1.85;
}

.help-hero-actions {
  margin-top: 26px;
}

.help-fact-row {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin: 34px 0 0;
  padding: 20px 0 0;
  border-top: 1px solid var(--color-line);
  list-style: none;
}

.help-fact-row li {
  min-width: 0;
}

.help-fact-row strong,
.help-fact-row span {
  display: block;
}

.help-fact-row strong {
  color: var(--color-text);
  font-size: 13px;
}

.help-fact-row span {
  margin-top: 4px;
  color: var(--color-muted);
  font-size: 11px;
  line-height: 1.5;
}

.help-hero-visual {
  position: relative;
  overflow: hidden;
  background-color: var(--color-panel-soft);
  background-image:
    radial-gradient(var(--color-dot) 1px, transparent 1.3px),
    linear-gradient(145deg, var(--color-panel-warm), var(--color-panel-soft));
  background-size: 25px 25px, auto;
}

.help-fold-track {
  position: absolute;
  right: 7%;
  bottom: 18%;
  left: 7%;
  display: grid;
  grid-template-columns: 1fr 18px 1fr 18px 1fr;
  align-items: center;
  filter: drop-shadow(0 10px 10px var(--color-ink-10));
  transform: rotate(-12deg);
}

.help-fold-segment {
  display: flex;
  min-height: 82px;
  align-items: center;
  justify-content: center;
  padding: 14px;
  border-top: 1px solid var(--color-panel);
  border-bottom: 1px solid var(--color-panel);
  color: var(--color-text);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .08em;
  text-align: center;
}

.help-fold-amber {
  background: linear-gradient(135deg, var(--color-amber-light), var(--color-amber));
}

.help-fold-coral {
  background: linear-gradient(135deg, var(--color-amber), var(--color-coral));
}

.help-fold-teal {
  background: linear-gradient(135deg, var(--color-coral), var(--color-accent));
  color: var(--color-panel);
}

.help-fold-rivet {
  position: relative;
  z-index: 2;
  width: 18px;
  height: 18px;
  border: 5px solid var(--color-text);
  border-radius: var(--radius-pill);
  background: var(--color-panel-soft);
  box-shadow: var(--shadow-card);
}

.help-note-card {
  position: absolute;
  display: grid;
  gap: 4px;
  min-width: 138px;
  padding: 14px 16px;
  border: 1px solid var(--color-line);
  border-radius: var(--radius-small);
  background: var(--color-panel);
  box-shadow: var(--shadow-card);
}

.help-note-card span {
  color: var(--color-accent);
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 800;
  letter-spacing: .12em;
}

.help-note-card strong {
  font-size: 13px;
}

.help-note-account {
  top: 12%;
  left: 8%;
}

.help-note-network {
  top: 24%;
  right: 7%;
}

.help-note-billing {
  right: 17%;
  bottom: 6%;
}

.help-document {
  position: relative;
}

.help-document > .toc-tabs {
  margin-bottom: 62px;
}

.faq-section {
  display: grid;
  grid-template-columns: minmax(220px, .42fr) minmax(0, 1fr);
  gap: clamp(28px, 6vw, 78px);
  padding-top: 38px;
  padding-bottom: 72px;
  border-bottom: 1px solid var(--color-line);
}

.faq-section-head {
  min-width: 0;
}

.faq-index {
  display: block;
  margin-bottom: 12px;
  color: var(--color-accent);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .16em;
}

.faq-section-head h2 {
  font-size: clamp(29px, 3vw, 40px);
}

.faq-section-head p {
  max-width: 29em;
  margin-bottom: 0;
  color: var(--color-muted);
  font-size: 14px;
}

.faq-section .faq-list {
  align-content: start;
}

.faq-section .faq-item {
  overflow: clip;
}

.faq-section .faq-item summary {
  font-size: 15px;
}

.faq-section .faq-answer {
  line-height: 1.85;
}

.help-ticket-panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 30px;
  align-items: center;
  margin-top: 72px;
  padding: 34px;
  border: 1px solid var(--color-line);
  border-radius: var(--radius-medium);
  background: var(--color-panel-soft);
  box-shadow: var(--shadow-card);
}

.help-ticket-panel h2 {
  margin-top: 9px;
  margin-bottom: 10px;
  font-size: clamp(27px, 3vw, 38px);
}

.help-ticket-panel p {
  max-width: 54em;
  margin-bottom: 0;
  color: var(--color-muted);
}

.help-ticket-panel .btn {
  white-space: nowrap;
}

@media (max-width: 960px) {
  .help-hero {
    grid-template-columns: 1fr;
  }

  .help-hero-copy,
  .help-hero-visual {
    min-height: 390px;
  }

  .faq-section {
    grid-template-columns: 1fr;
  }

  .faq-section-head p {
    max-width: 46em;
  }
}

@media (max-width: 640px) {
  .help-hero {
    padding-top: 16px;
  }

  .help-hero-copy {
    min-height: 0;
    padding: 30px 22px;
  }

  .help-hero-copy h1 {
    font-size: clamp(28px, 9.5vw, 38px);
  }

  .help-hero-lead {
    font-size: 15px;
  }

  .help-fact-row {
    grid-template-columns: 1fr;
  }

  .help-hero-visual {
    min-height: 300px;
  }

  .help-fold-track {
    right: 4%;
    left: 4%;
    grid-template-columns: 1fr 14px 1fr 14px 1fr;
  }

  .help-fold-segment {
    min-height: 66px;
    padding: 8px 4px;
    font-size: 9px;
    letter-spacing: 0;
  }

  .help-fold-rivet {
    width: 14px;
    height: 14px;
    border-width: 4px;
  }

  .help-note-card {
    min-width: 116px;
    padding: 11px 12px;
  }

  .help-note-network {
    display: none;
  }

  .help-note-billing {
    right: 8%;
  }

  .help-document > .toc-tabs {
    margin-bottom: 38px;
  }

  .faq-section {
    gap: 22px;
    padding-top: 28px;
    padding-bottom: 52px;
  }

  .faq-section .faq-item summary {
    padding-right: 44px;
  }

  .help-ticket-panel {
    grid-template-columns: 1fr;
    margin-top: 52px;
    padding: 25px 22px;
  }

  .help-ticket-panel .btn {
    width: 100%;
  }
}